The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here. |
Available informationmay include: | injury report form motor vehicle accident report compensation claim form prescribed medical certificate information that confirms reported condition is compensable under the legislation |
Legislation, policy and proceduresmay include: | workers rehabilitation/compensation legislation privacy legislation procedures to ensure confidentiality and security of information freedom of information legislation organisation policy performance standards claims management manual public sector standards codes of conduct codes of ethics |
Additional information may be required from: | worker worker representative supervisor of work area treating medical practitioner independent practitioner - independent medical examination legal adviser |
Information may be obtained via | direct enquiry (telephone, face-to-face) written correspondence factual investigator section of the legislation/claims management manual on claim determination |
Interim paymentsare: | payments made before a determination is made for income maintenance or other expenses |
Interim paymentsmay involve: | deciding whether or not to pay in accordance with policy authorisation in accordance with policy documentation and notification cessation when required recovery as a debt under certain circumstances |
Eligibility includes: | claimant is a worker/employee under the legislation injury/illness is employment related |
Condition may include: | an illness or injury considered compensable under the legislation, where there is a relationship between the illness/injury and the employment of the worker |
Compensable means: | an injury or illness for which workers compensation benefits are payable |
Details of the claimmay include: | weekly/fortnightly payments expenses, such as: medical or other allowed treatment or advice chemist travel investigation legal rehabilitation property changes accommodation lump sum payment for non economic loss, such as: pain and suffering loss of amenities of life loss of expectation of life other loss or detriment of a non-economic nature (permanent disability) |
Acceptance or rejectionmay be based on: | requirements of the Act and regulations, for example: the particulars of the injury/illness and the cause/s stated in supporting medical certificates and other documents knowledge of the workplace and work practices experience in the injury management process judgment that the claim may be fraudulent and referred for formal investigation |
Weekly earnings are: | average/normal weekly earnings the amount a worker could reasonably have expected to earn if not injured |
Parties to be informed may include: | claimant employer rehabilitation coordinator case manager union medical adviser/other health professionals workplace supervisor insurer/self-insurer WorkCover Comcare |
Information required may include: | reference to the claim for compensation and the claimed medical condition circumstances alleged by the worker and the date of occurrence worker's right for a review of the determination (by a tribunal) should they disagree with the decision if it is rejected, or the rate of weekly payments determined by the employer if it is accepted name and number of a contact person should the worker wish to discuss the determination when a claim is rejected: reference to those sections of the Act dealing with making a determination and upon which the rejection is based the fact/s on which the determination is made the grounds on which the claim is rejected |
Case files/records: | may be used in evidence at tribunals and courts must be complete and contain all contacts between the parties, including records of telephone calls, meetings etc |